You're under a sink and your phone rings — again
That caller just booked your competitor instead.
ServiceHotline answers every call 24/7, books jobs straight into your calendar, and handles your hiring — for less than A$10 a day. No receptionist needed.
⚡ First 30 days completely free — we set everything up for you
Every day, Australian plumbers leave thousands of dollars on the table — not because of bad work, but because of missed calls.
That caller just booked your competitor instead.
Who still can't cover nights, weekends, or call spikes.
Your highest-value leads — the urgent ones — disappear.
You spend hours screening people who don't show up.
Home services businesses miss 27% of inbound calls on average — that's A$24,300 to A$207,000 in lost revenue every year.
(Source: Housecall Pro / IBISWorld)
One platform. Six tools. Everything a full-time receptionist does — at a fraction of the cost.
Answers every call instantly with a professional plumbing-specific script. Captures caller name, address, job type, and urgency. Books directly into your calendar or sends you an instant text summary.
Qualifies true emergencies from routine enquiries after hours. Handles urgent burst pipes and flooding calls at midnight. Captures high-value emergency bookings your competitors miss.
Automatically fills your schedule based on your availability rules. Reduces calendar gaps, improves route planning, and confirms bookings with customers via SMS — all without you lifting a finger.
When you post for a plumber or apprentice, ServiceHotline calls or texts applicants, runs a pre-screen interview, and delivers a scored shortlist — saving you 10+ hours per hire.
After every completed job, automatically follows up with customers to request a Google review. More 5-star reviews = higher Google Maps ranking = more free leads.
Sends automated 24h and 1h appointment reminders by call and SMS. Cuts no-shows by up to 40%, saving wasted drive time and lost revenue.
Use the calculator below to see your estimated annual revenue leak.
Stop the leak — book your free demo today
Book My Free Demo →We handle the entire setup. You just answer questions.
We walk you through ServiceHotline on a screen share and answer your questions. No tech knowledge needed.
Our team configures your call scripts, booking rules, after-hours settings, and calendar integration — specific to your business.
Your existing business number is connected. ServiceHotline starts answering calls. You get a text for every interaction.
See missed calls become booked jobs. Track every interaction in your simple dashboard. Cancel anytime — no lock-in.
We're the only platform built specifically for plumbing businesses — not a generic chatbot or answering service.
| Feature | Generic Answering Service | General AI Chatbot | Job Management Software | ServiceHotline |
|---|---|---|---|---|
| 24/7 phone answering | ✓ | ✗ | ✗ | ✓ |
| Plumbing-specific call scripts | ✗ | ✗ | ✗ | ✓ |
| Direct calendar booking | Partial | ✗ | ✓ | ✓ |
| AI hiring screener | ✗ | ✗ | ✗ | ✓ |
| After-hours emergency triage | Extra cost | ✗ | ✗ | ✓ |
| Google review collection | ✗ | ✗ | ✗ | ✓ |
| No-show reminders | ✗ | ✗ | Partial | ✓ |
| Monthly cost (AUD) | A$400–1,200 | A$99–499 | A$60–200 | From A$199 |
Our edge: When a plumber calls and says "I've got a combi boiler pressure drop at a rental property" — ServiceHotline knows exactly what to ask next. Generic AI doesn't. That's the difference.
No lock-in contracts. Cancel anytime. First 30 days completely free.
For solo traders just getting started
For 2–5 person plumbing teams
For growing multi-van operations
For high-volume operations with unlimited scale
A$5,988/yr for ServiceHotline Growth vs A$65,000/yr for a receptionist. One recovered emergency call pays for a full month.
No. We connect ServiceHotline to your existing business number using call forwarding. Your number stays the same — customers won't notice any difference except that every call gets answered.
ServiceHotline is designed to handle the most common plumbing enquiries. For anything it can't resolve, it captures the caller's details and urgency level, then immediately sends you a text alert so you can call back. Nothing falls through the cracks.
Most businesses go live within 24–48 hours of signing up. Our team handles 100% of the configuration — you just answer a short setup questionnaire about your business, pricing, and availability.
No. ServiceHotline is month-to-month. You can cancel at any time with 30 days notice. We're confident the results will speak for themselves.
Yes. ServiceHotline integrates with Google Calendar, Outlook, ServiceM8, Tradify, and most other popular job management tools used by Australian plumbers. If you use something else, ask us — we can likely integrate it.
Book a 15-minute no-pressure demo. We'll show you exactly how many calls your business is missing — and set everything up for free.
We'll be in touch within 2 hours. In the meantime, you can book a time that suits you directly:
Book a time now →Join Australian plumbers who never miss a lead again.
⚡ First 30 days free · No lock-in contract · Setup in 48 hours
The numbers don't lie
of all home service calls are missed
Housecall Pro / Invoca
more likely to qualify a lead if you respond within 1 hour
Harvard Business Review
average annual cost of a receptionist in Australian cities
SEEK 2026
of consumers are more likely to use a business after reading positive reviews
BrightLocal
"I was losing jobs left, right and centre — I had no idea how many calls were going unanswered while I was on site. In the first week with ServiceHotline I recovered three bookings I would have completely missed. One of them was a $1,800 hot water system replacement. That paid for the whole year."
"We had a burst pipe job at 10:30pm come through on a Sunday — the kind of call that used to just disappear into voicemail. ServiceHotline handled the whole thing, triaged it as urgent, booked the emergency callout, and texted me the details. We were on-site by 11pm. That customer has since referred us three times."
"I spent about 12 hours over two weeks trying to hire a second plumber — phone screens, no-shows, people wasting my time. The AI Hiring Screener is brilliant. It pre-qualified six candidates, gave me a scored list, and I hired someone in two days. I genuinely don't know why I didn't do this sooner."
Results are representative. Individual outcomes vary.